Danny Choriki - a professional life online

Summary
I am an experienced IT professional and operations executive working most recently in the online publishing industry. During the past six years I built from scratch two operations and support teams, the first in online advertising (ad operations) and the second a web services infrastructure technology (ad serving). My career is based on a commitment to integrity, open communications and leadership built on trust. As a problem solver and a hands-on manager, I am committed to quality customer care and support.

Experience

VP Product Management and Support
ADTECH US/ Aol, New York City
April 2007 – November 2009

ADTECH entered the US market in 2006 after gaining a significant share of the European ad serving market. My role was to build the US presence and team integrating them with the existing team in Europe and our parent company (Aol) after acquisition. This included hiring and developing staff for sales, marketing, support, customer relations, product management, business development and administrative roles.
Met growth targets for the team and revenue
Opened sales and support offices across North America
Developed training, documentation and process
Implemented workflow tools
Maintained high levels of customer satisfaction and retention
Mentored and developed a young management team

VP of Operations and IT
Travel Ad Network, New York City
October 2004 – April 2007

Travel Ad Network is a niche advertising network that represents medium sized websites to advertisers. I managed and developed the operations and information technology staff from one (me) to eleven. Additionally I developed and implemented process and work flow, automated procedures in all parts of the organization from contract management to invoicing, and implemented a customer relationship manager application across the organization with separate processes for sales, account management, publisher relations and technical and office support.

Consulting and previous experience
Various, New York City
1984 to Current

Throughout my professional career I have maintained an individual consulting practice that has changed over the years along with my professional interests. Beginning in desktop support, I moved into statistics and program evaluation followed by information technology planning and management. The past decade has seen a focus on web services ranging from website development and online revenue to building a business in dot com world. Some of these engagements were full-time and some were as a contractor. All of them were project based. Following are a few relevant experiences.

Consultant, Computer Horizons
While with Computer Horizons I completed a series of technical projects at Verizon and Citibank including product management, documentation, training, building and maintaining intranets, strategic planning and Y2K. Specific projects included documentation and training development for new products, reverse engineering and documenting existing products, strategic planning and product oversight, contract negotiations and upper management reporting.

Project Director Stanton/Heiskell Center
Managed and evaluated a project that evaluated the impact of online communications in the NYC Public School system. Technologies included online access to email and BBS, two way video and voice mail.

Education
Montana State University
Bozeman, MT
BS, MS Psychology

The Graduate School of The City University of New York
Environmental Psychology
Coursework and exams completed